28 Apr'24
29 Apr'24
1 room, 2 guests
The Katoch Grand by Ostan (River Side Resort)
Himachal Pradesh | Sun, 28 Apr - Mon, 29 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
No rooms available
The Katoch Grand by Ostan (River Side Resort)
3-star Hotel · Burwa
4.5/5
(186 reviews)
Amenities
Housekeeping services
Restaurant
Parking
Airport shuttle service
Concierge desk
Doctor on call available
Property rules
Check-in: After 12:00 PM, Check-out: 12:00 PM
Guests below 18 years of age allowed
Alcohol consumption allowed within the premises
Pets NOT allowed within the premises
Guests can pay by Debit/ Credit Card (VISA & Mastercard)
About property
See all 50 photos
Location
Burwa, Himachal Pradesh, 175131
Ratings & reviews
4.5/5
(186 reviews)
5
142
4
24
3
8
2
2
1
10
Location
Rooms
Service
Value
Hygiene
Bad experience
1/5
·
Rajesh11111 on Dec 04, 2023
Rooms are good with Mountain View but beware they are Non AC rooms. Heaters are limited supply and carry extra charge. Food is bad. We had only Gobi in different forms everyday for dinner and that too not well made. Staff is not polite and service is bad.
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Underrated, Warm Hospitality and Views make it different!
5/5
·
SAURABH_PAL_MAPLE on Mar 16, 2023
Don't go by star ratings and all! Gem property in Manali! Needs some maintenance but is undoubtedly very well-built and the rooms are well-appointed! Clean and hygienic! Mind-boggling views due to its beautiful location! And, Warm Hospitality - very rarely seen nowadays at star-rated hotels in India, is prevalent here - a big 👏 for the hoteliers there!!
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Experience of a lifetime
5/5
·
Daydream32858588134 on Feb 20, 2023
The hotel has amazing location from the chaos of the manali city. Peaceful area surrounded by apply trees with some breathtaking views. Food was nice and hospitality is also warm by the employees of the hotel. Highly recommended for staying in manali.
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Under rated hotel
1/5
·
girishthampy on Jul 14, 2022
I recently (July’22) stayed in Katoch hotel in Manali. I was Titian disappointed I wonder how they got the 3 Star hotel tag for : Worst customer service, attitude of staff towards customer, worst house keeping, poorly maintained property.
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Excellent location
4/5
·
Btjtrt on Jun 26, 2022
We have been staying at The Grand Katoch since 2019. With the change in management, we noticed change in staff attitude, food served and cleanliness go south. The hotel is located at one of the best locations. You can see the Rohtang- Leh highway and the snow peaked Rohtang pass from right side rooms, and the lush apple orchards from the left side rooms. Unfortunately, the staff only does their job, nothing for customer service or customer experience. House keeping staff may respond or just might not. The dinner buffet (choice of food items) set up is ordinary. The taste is very basic. Some basic dishes (Aloo Gobhi was so oily, couldn't make out what dominates the dish, the vegetable or the oil, the yellow dal was bitter with the tadka) really need improvement. The room is neat & clean, washrooms not so clean, water leakage is there and the placement of WC and bathing area, inside the bathroom is weird, the water flows all around the washroom. It is good for a night stay or so, if the management doesn't look into these basic issues.
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